Question 1

How does the AI appraisal work?

Accepted Answer

Upload 1-3 photos of your item and our AI analyzes it using computer vision and a database of 86,000+ comparable sales. You'll receive an estimated value range, condition assessment, maker identification, and market data — usually within 60 seconds.

Question 2

What's the difference between Quick Scan and Full Appraisal?

Accepted Answer

Quick Scan gives you a fast estimate with a wide value range — great for a quick idea of what something is worth. Full Appraisal provides detailed maker info, comparable sales with sources, condition analysis, authentication notes, care tips, and comprehensive market data.

Question 3

What types of items can I appraise?

Accepted Answer

We cover 110+ categories of antiques and collectibles including furniture, fine art, jewelry, silver, pottery & glass, coins, stamps, watches & clocks, toys & dolls, books & manuscripts, militaria, rugs, musical instruments, vintage electronics, and much more.

Question 4

What photo tips will get the best results?

Accepted Answer

Use good lighting and a clean background. Include: (1) full item front view, (2) any maker marks, signatures, labels, or stamps, and (3) the back, bottom, or underside. Avoid blurry images. Up to 3 photos per submission — more angles = better results.

Question 5

How accurate are the valuations?

Accepted Answer

Our AI provides estimated fair market value ranges based on comparable sales data and current market trends. Each appraisal includes a confidence score (0-100%). Items with more comparable sales data get higher confidence scores. For high-value items, insurance, or legal purposes, we recommend supplementing with a professional human review.

Question 6

What does the confidence score mean?

Accepted Answer

The confidence score reflects how much supporting data the AI found. 80%+ means strong comparable sales data. 50-80% means moderate data with some uncertainty. Below 50% means limited comparables — the estimate is broader. Confidence is NOT a guarantee of accuracy.

Question 7

Why is my value range so wide?

Accepted Answer

Wide ranges typically mean: (1) condition significantly affects value, (2) authentication is needed (genuine vs. reproduction), (3) limited comparable sales data, or (4) the market for this item type is volatile. A professional human review can narrow the range.

Question 8

Can I get a professional human review?

Accepted Answer

Yes! After receiving your AI appraisal, you can purchase a Human Review ($14.99) or Expert Review ($34.99). Our reviewers are experienced appraisers with 25+ years of expertise who will confirm or refine the AI's assessment with personalized research.

Question 9

What plans are available?

Accepted Answer

Free: 1 full appraisal/month + unlimited Quick Scans. Hobbyist ($9.99/mo): 30 appraisals/month with full details. Professional ($29.99/mo): 100 appraisals/month with priority processing. Single unlock: $3.99 for one full appraisal without a subscription.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel anytime from your Account Settings page. Your subscription will remain active until the end of your current billing period. We offer a 30-day money-back guarantee on all paid plans.

Question 11

Is my appraisal publicly visible?

Accepted Answer

Yes, by default appraisals are shared with the InstAppraisal community. This helps other collectors learn about similar items. You consent to public display when submitting. You can manage visibility from the appraisal detail page after it's processed.

Question 12

How does the Coin Finder work?

Accepted Answer

Search our database by denomination, year, mint mark, or country. You can also upload a photo for AI-powered identification that tells you what the coin is, its approximate date, and estimated value.

Question 13

How does the Hallmark Search work?

Accepted Answer

Look up silver and gold hallmarks by letter, assay office, year, or symbol. Our database covers British, European, and American hallmarks. Upload a photo of a hallmark for AI identification.

Question 14

How do discussions work?

Accepted Answer

Start or join conversations about antiques, collectibles, and appraisals. Ask for opinions on items, share knowledge, or discuss market trends. Threaded replies keep conversations organized.

Question 15

How does the points and levels system work?

Accepted Answer

Earn points by submitting appraisals, starting discussions, commenting, and engaging with the community. Points unlock higher collector levels with badges displayed next to your name.

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